Returns & Exchanges
At Shepherd's Fashions, we want you to feel confident in every piece you purchase. If your selection isn't the perfect fit, we offer a 30-day return window for items in their original, unworn condition with tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and postal code to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all designer tags remain attached and the packing slip is included inside.
Label and Ship
Download and print your prepaid shipping label from the portal, affix it to the outside of your parcel, and drop it off at any authorized shipping location.
Receive Your Refund
Once our team inspects your return, a refund will be issued to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing